Microsoft MB-700 Real Exam Questions
The questions for MB-700 were last updated at Dec 19,2024.
- Exam Code: MB-700
- Exam Name: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect
- Certification Provider: Microsoft
- Latest update: Dec 19,2024
Topic 3, Margie’s Travel
Case Study
Background
Margie’s Travel company (http://www.margiestravel.com/) provides travel services to consumers. These services include package offers, special deals, and excursion add-ons such as jet ski and horseback rides in Jamaica. Margie’s Travel negotiates rates with multiple vendors and secures bundled pricing for consumers, serving as a travel broker. Margie’s Travel only sells services and does not have any tangible products or merchandise.
Margie’s Travel began in 1994 when Margie, CEO, and president, planned group trips for her friends in the United States (US). As this grew organically. Margie’s created a second company based in Jamaica, followed by the acquisition of a third company in the United Kingdom (UK). The company has grown fast challenging the current systems that support the business model. Margie has determined it is time to implement Dynamics 36S Finance.
Applications and environment
The current system has the following structure:
• In the US. employees use Software
A accounting software, which is a desktop installation package for small businesses and single users.
• In the UK. employees use Softwares, ERP (enterprise resource planning) software installed on local servers. The cost of maintaining Software B licensing is high, and Margie’s Travel has decided against the software and associated overhead costs.
• In Jamaica, employees use Software
C a homegrown application based on spreadsheets, local sales representatives use pen and paper in the field.
• Margie’s Travel employees use personal email addresses and chat tools and text each other directly due to the lack of corporate tools.
• IT department resources are located in the US and are responsible for management of all software support.
• Margie’s Travel company does not have standardized processes across the organization.
• The manager in each country/region is responsible for system downtime. This has proven to be a challenge due to the multiple time zones across the organization and the centralized IT department.
Vendors and purchasing
As customers purchase packages. Margie’s Travel can claim rebates with the providing vendor for every package sold. The rebates are claimed quarterly, and internal workflows have been established for approval prior to vendor submission. The workflows for package offerings eligible for rebates can be complex. User2 has created Visio diagrams for the associated approval processes.
Customer relations
• Customers exist in all three current countries/regions where Margie’s Travel operates.
• Margie’s Travel offers consumers a loyalty program. Consumers can earn points per dollar spent across all in countries/regions in which Margie’s operates. The loyalty program is currently managed by using a spreadsheet.
Application and environment
• All three countries/regions must use Dynamics 365 Finance.
• The system must allow for updates to be applied at the same time as they are periodically released.
• Margie’s Travel requires that the new business processes be standardized and follow industry best practices.
• Margie’s Travel requires implementation of Office 365 and Microsoft Teams to streamline operations. The IT department will be responsible for troubleshooting these applications, along with Dynamics 365 Finance.
• The infrastructure team must ensure that separate environments are created for development and build, prior to moving to test and eventually gold environments.
• The infrastructure team must move the code for the loyalty program to a test environment.
• The CTO has directed the infrastructure team to guarantee they are on the most current version available at the time of go-live.
• The go-live activities must be coordinated across all countries/regions, with data validation planned for each time zone.
• Once user acceptance testing (UAT) has been completed, the project manager must report the number of tenants for production to Microsoft.
• A report must show seasonality and weather patterns so that Margie’s Travel does not offer excursions during timeframes where severe weather is predicted.
• Sales representatives in the field will only be licensed for Microsoft 365 and Microsoft Power Platform.
Customer relations
• Customers must be identified with the same customer ID across all companies and systems, and automatically update cross-references as new records are created.
• Margie’s Travel wants to enable customer self-service in the future for customers based in the US and UK. This feature is not planned for the initial system rollout: however, the CIO has asked that the roadmap be created for Dynamics 365 Customer Service and Dynamics 365 Commerce applications in the future. In addition, the CIO wants to ensure that the old customer numbers can be matched to a new standardized format.
• New customers in Jamaica must be reviewed and approved due to frequent customer
data discrepancies. The sales representatives in the field will enter information that must be routed to validate against existing data.
Vendor negotiations
• The rebates cannot be claimed because disparate systems today do not allow for consolidation to ensure that thresholds are met to claim rebates.
• The accounts receivable and accounts payable departments are unclear about the workflows associated with the rebate process. User2 must ensure that representatives from each department validate that they have tested their respective steps in the overall process. Testing feedback must be communicated to User2.
Customer relation
• Customers must be identified with the same customer ID across all companies and systems, and automatically update cross-references as new records are created.
• Margie’s Travel wants to enable customer self-service in the future for customers based in the US and UK. This feature is not planned for the initial system rollout: however, the CIO has asked that the roadmap be created for Dynamics 365 Customer Service and Dynamics 365 Commerce applications in the future. In addition, the CIO wants to ensure that the old customer numbers can be matched to a new standardized format.
• New customers in Jamaica must be reviewed and approved due to frequent customer data discrepancies. The sales representatives in the field will enter information that must be routed to validate against existing data.
HOTSPOT
You need to recommend a solution to meet the requirements for extreme weather.
What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
HOTSPOT
You need to recommend solutions to meet the ClO’s requirements (or the customers and the roadmap.
What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
DRAG DROP
You need to design the data import strategy for integration 1.
Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
DRAG DROP
An organization uses Dynamics 365 Finance and Dynamics 365 Supply Chain Management. The organization is experiencing various performance issues and is looking for solutions. You need to recommend tools to determine the cause of the performance issues.
What should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
An organization has implemented the accounts payable module in Dynamics 365 Finance.
Corporate policy specifies the following:
✑ Managers and directors are allowed to approve invoices for payment.
✑ Users are allowed to delegate their signing authority to other users when they are out of the office.
✑ Accounts payable workflow will be used to assist in automating the signing process.
✑ Users whose job has signing authority can approve invoices for payment.
You need to meet the organization’s corporate policy.
What should you recommend?
- A . Create workflow rules.
- B . Assign all jobs signing authority.
- C . Create business event rules.
- D . Email the delegation policy to all managers.
A company plans to implement Dynamics 365 Finance.
The company’s current system contains sales tax-related data.
You need to design a solution that sequences the transfer of sales tax codes and sales tax groups.
What should you do?
- A . Design a data migration scenario.
- B . Write customization requirements.
- C . Analyze data integration points.
- D . Design user acceptance testing processes.
You need to recommend a solution for the business process testing plan.
What should you recommend?
- A . LCS Business process library
- B . SysTest framework
- C . Chain test cases
- D . Derived test cases
DRAG DROP
You need to determine user licensing options for Dynamics 365 Finance + Operations (on-premises).
Which type of license should you recommend? To answer, drag the appropriate licenses to the correct users. Each license may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
A trading company is concerned about the impact of General Data Protection Regulation (GDPR) on their business.
The company needs to define personal data for their business purposes. You need to define personal data as defined by GDPR.
Which three types of data are considered personal data? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A . password
- B . Social Security number
- C . a portion of the address (region, street, postcode etc.)
- D . International article (EAN) number
- E . MAC address
Topic 2, CoHo Vineyard and Winery Case Study
Overview
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study
To display the first question in this case study, dick the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, dick the Question button to return to the question.
Overview
CoHo Vineyard and Winery is based in the United States. The company has a single vineyard. The company distributes full pallets of wine worldwide and sometimes sells wine by using a private label. Grape growing and wine production operations are owned and operated by a third-party company. The company uses bottles, accessories, and other disposables from a company in China.
CoHo Vineyard and Winery opens a second location. This location manages inventory for Wine Club members and includes a wine tasting room. The location also includes a warehouse and distribution center.
The wine club currently has 200 members. The company hopes to increase this number. The company holds events for club members in the tasting room and ships both full cases and individual bottles to members. The tasting room is not treated as a retail store. All sales to club members only and purchases must be made on-account.
Company structure
The following graphic shows the company structure:
Organization
The current organizational chart and roles as follows:
Current environment
Coho Vineyard and Winery currently uses manual processes for most of its operations. The company stores names and phone numbers for club members and prospective club members in a Microsoft Excel workbook. The sales team currently tracks club membership in a separate system. Sales team stock awards are granted on a three-year basis.
The solution for the sales Team cannot be replaced for three years.
• The types of wine, such as cabernet sauvignon and red blends are tracked as separate items. Each item will have a year associated with it such as Red Blend 2017, 2018, 2019, etc. The items are updated for the year association annually.
• Peak times for order entry could be in the hundreds. This typically happens when first and second shift workers overlap and all users are on the system, as well as orders imported in.
• Packaging materials, bottles, and accessories are received in the warehouse FOB Destination from the manufacturer in China.
• Each retailer has individual item numbers, barcode placement descriptions and other additions such as pictures and details of the wine year and flavor notes.
CoHo Vineyard and Winery has outgrown their legacy ERP system and plans to implement Dynamics 365 Finance. CoHo wants to use out-of-the-box tools which are linked to the system where possible and not create new tools.
Licensing and organization
• Only the President/CEO, CFO, COO, Controller and VP Operations users must be able to access finance and warehouse features.
• Warehouse users must only have access to warehouse function. All other users must have access to finance functions.
• The distribution center must have mobile scanners for the warehouse. The tasting room will not have mobile scanners.
• The inventory cost must be tracked separately by distribution center or tasting room.
Club membership events
• You must ensure the members created in their existing system are also customers in Dynamics 365 Finance and that the customers do not exist in both systems under multiple record numbers.
• When tasting events are planned, text notifications must be sent out to the club members.
• text notifications must sent out to non-club members to encourage the non-members to join the club.
• During tasting events. CoHo will need access to place orders during the event but will not have the need for cash registers.
Warehouse and shipping
• The system must be able to track inventory throughout the whole warehouse process.
• A Certificate of Origin must accompany each shipment.
• Private label items that are shipped to retailers must be stored and costed as a single item number at CoHo.
• The system must be able to compare year-to-year performance of a single wine type.
Implementation
• Business processes must be documented as step-by-step processes and must align with the process flows in a visual format
• Data will be migrated and is a requirement for order entry.
• Data migration must be completed prior to testing.
• You must track each step of process validation so that the users have ownership for their individual functional areas. The tracking system used should be integrated with the system where possible.
Issues
• Users are struggling to understand the new system’s processes.
• CoHo is concerned that the go-live will may not go smoothly.
You need to create a plan that meets the following requirements:
• Migrate the data to the new system.
• Implement a standardized method for creating items.
• Prevent items from being created in different ways going forward.
Which two actions should you recommend? Each correct answer presents a complete answer. NOTE: Each correct selection is worth one point.
- A . Migrate item data in the cutover plan after the annual updates of items,
- B . Suggest creating a Power Bl report to identify like-items after migration.
- C . Migrate items in the cutover plan before the annual update of items.
- D . Suggest a Master Data Management team who standardizes the item master.
- E . Migrate existing items as-is.