Salesforce Slack Consultant

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Acing the Salesforce Slack Consultant Exam with QuestionsTube

The Salesforce Certified Slack Consultant certification is designed for consultants who have experience leading implementation projects and consulting on solution design, change management, and user adoption in Slack. Salesforce Certified Slack Consultants help clients maximize the potential of Slack with solutions that drive collaboration, productivity, engagement, and organizational agility. Earning this Salesforce Developer certification, you must pass the Salesforce Slack Consultant exam successfully.

Read the Salesforce Slack Consultant Exam Outlines:

• Understand Slack delivery best practices.
• Define roles and responsibilities between Slack, Partner, and the client on an engagement.
• Understand the end-to-end migration process and gain the ability to lead client migrations.
• Plan and complete pre-migration activities (scheduling, user cleanup, comms, etc.).
• Execute a migration (migration status, migration issues, coordination with the client and Slack).
• Articulate the value of Slack.
• Research background information on the client’s organization and the ways they are currently working.
• Ask thoughtful questions about existing Slack experience and future goals.
• Finalize vision statement and success metrics for engaging Slack Services.
• Ask thoughtful questions about existing Slack security and policies as well as desired future state.
• Leverage discovery outputs to inform initial grid design recommendations.
• Understand grid design best practices.
• Design and articulate feasible grid design options for your client.
• Support grid design final sign-off.
• Enable org and workspaces stakeholders to align and agree on settings.
• Understand the administrative roles within Slack and their permissions for Slack settings.
• Enable Org and Workspace Owners to use analytics dashboard.
• Provide guidance and requisite setup of identity management settings in Slack.
• Guide clients through key org-level security settings.
• Understand Slack compliance capabilities.
• Recommend launch configuration for the client’s channel management settings.
• Explain Slack Connect configuration settings for the client’s needs.
• Provide guidance on app approval and the recommended settings.
• Articulate channel basics and best practices.
• Educate clients on the purpose and importance of a channel naming convention.
• Introduce Slack use cases to clients.
• Educate clients on Slack workflows (onboarding workflow, standup workflow).
• Identify the governance team and help assign roles.
• Facilitate admin support model discussions (for example, request/help/approvals process flows).
• Based on a client scenario, identify and advise on critical admin processes and workflows that can be migrated to Slack.
• Provide an overview of the Slack experiential learning approach.
• Design a tailored curriculum and create a learning plan for the client’s admins.
• Design a tailored curriculum and create a learning plan for the client’s users.
• Create learning materials to support the Slack learning curriculum.
• Prepare an experiential learning environment for live formats.
• Facilitate and execute the Slack learning curriculum.
• Troubleshoot common Slack issues for users.
• Recommend a Slack rollout communication plan and enable the client to execute the plan.

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